These are half-day sessions, run by our senior team, that serve as introductions to design. They are presentation style, with the opportunity to ask questions throughout and a discussion at the end of the session. Perfect for introducing service design to senior stakeholders.
Our Design Camp is a two-day intensive dive into the methods, process and tools of service design. We incorporate user research, customer journey mapping and prototyping into a hypothetical project. It’s over two days, it’s fast but comprehensive, and ensures end-to-end learning. Design Camps are offered at both basics and advanced level.
Design in Practice Programmes, run over 6-9 months, combine practical mentoring with expert tutorial delivered through a series of 5 workshops with hands on support in between. Our project-based learning programme is an opportunity for teams within organisations to build practical design capability and experience whilst working on real projects and real problems. Design in Practice can be run at an organisational or cohort level.
The workshop leader was inspiring, enthusiastic and extremely knowledgeable and experienced and I would recommend her to anyone wishing to have a grounding in Service Design.
Our programmes cover the following modules. All modules are also available as half or full day masterclasses:
We can work together to identify where and how to embed service design in your organisation and help you develop a long-term strategy to implement successful change.
To find out more send us a message via email@example.com
We look forward to working together.